Welcome to Ava

Everything you need to know about setting up your Ava

Initial Setup

Follow these steps to set up your Ava.
Start tracking your cycle in no time.

Attach the sensor pod to the braclet

Aligning front of the pod with the wrist side of the band and pressing it into the strap.

Download the Ava app and create an account

The Ava app is available on the iOS app store ot the Google Play store. Once you’ve downloaded Ava, follow the onscreen instructions to create your account.

Pair the Ava bracelet by plugging it in. Follow the instructions on your app screen.

You will be asked to pair your Ava bracelet with the app. Follow the instructions on the app screen; plug Ava to a standard USB adapter or your computer. Make sure that location services and Bluetooth wireless technology are both enabled on your phone. It might take a few seconds until your Ava bracelet is recognized by the app. You can unpair and pair your Ava anytime in the ‘my Ava bracelet’ menu.

Charge Ava for two hours before your first use

While Ava is charging the LED will be red. Leave Ava plugged in to charge until the LED light turns green,

The Ava LED indicator

WHEN AVA IS PLUGGED IN

  • Blue Flashing = Pairing mode
  • Solid Blue = Connection established
  • Solid Green = Charging complete
  • Solid Red = Charging in progress/low battery

WHEN AVA IS ON YOUR WRIST

  • Solid Green = Ava is ready to record data
  • Red Flashing = Ava needs to be paired or charged

First Time Use

Once your Ava is paired and fully charged, follow these steps to ensure the highest level of accuracy.

Wear Ava to bed every night

Ava measures 9 different parameters while you sleep. In order to get an accurate reading, you must wear Ava for atleast four hours at a time. It is also important that you wear Ava throughout your cycle.

Wear Ava snuggly on the same wrist

Ava should be flush to your sking but not so tight that it is uncomfortable. You should be able to fit one finger underneth the Ava strap.

Sync every more morning

Wake you wake up, simply plug Ava in and open the Ava app. Ava will automatically start syncing. Depending on your data, Ava may adjust your fertility predictions upon syncing.

Enter your period

Be sure to enter your period, or correct Ava’s period prediction every month on the exact date that it starts and make sure to log every day of your period.

How Ava works

Gain an indepth understanding of Ava

Guide to understanding your Ava charts.

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How the physiological parameters that Ava measures impact your cycle

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How the Ava algo predicts your fertile window

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Support & Helpful Information

Having issues getting your Ava up and running? We’ve collected the most common issues that might come up. If you can’t find what you’re looking for here, check our FAQ page. Our customer support team is also here to help.

Should I wait until the first day of my period to start using Ava?

Start wearing Ava as soon as you receive it, no matter where you are in your cycle.

If you first start wearing Ava in a cycle where you haven’t yet ovulated (if you’re still in your follicular phase), then Ava will start working immediately to detect your fertile window in real time.

If you first start wearing Ava in a cycle where you have already ovulated (if you’re in your luteal phase), then Ava will use the date of your last period to estimate when your last fertile window occurred. As soon as you enter the date of your next period, Ava will begin detecting your next fertile window using the physiological data it gathers.

I'm having trouble pairing Ava to the app.

Visit here for iPhone pairing help.

Visit here for Android pairing help.

I'm having trouble syncing my Ava.

Visit here for iPhone syncing support.

Visit here for Android syncing support.

Ava predicted the wrong day of my period. How can I change it?

When Ava predicts your period to happen, for example today, a pop-up window will remind you to edit confirm or remove the period.

Simply click the + icon and you will be able add or remove a period.

If you are confirming a period, you select how heavy your flow is, and you will see this change immediately at the top of the screen, and the date where you confirmed you have your period should now be encircled in a solid pink bar. Click the checkmark (Android) or select Done (iPhone) to confirm your selection.

If your period hasn’t started yet, you simply de-select the highlighted flow and this will remove the period. Click the checkmark (Android) or select Done (iPhone) to confirm this change.

The start date of your predicted period will now be pushed back to tomorrow.

Please note that future predicted periods cannot be changed.

Read More FAQs
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