Shipping & Delivery
US orders: Due to overwhelming demand, orders will arrive in 3-4 weeks.
EU/UK orders: Due to overwhelming demand, orders will arrive in 1-2 weeks.
Switzerland orders: Orders will arrive in 3 business days.
Orders ship via USPS 3-day priority mail after leaving Ava; this is in addition to the shipping times above.
*Klarna promotional offer (US only). Minimum purchase amount for 0% APR Planned Payments is $249. Non-promotional purchases have a standard APR of 19.99% and are subject to a potential $2 monthly minimum interest charge. Estimation excludes tax and shipping charges. Subject to credit approval and terms. Klarna Credit accounts are issued by WebBank, member FDIC.
We are currently shipping to the US, the European Union (EU28), Switzerland, and Liechtenstein. To find out when we’re shipping to your country, sign up here.
- Included in delivery: medical grade sensor pod, silicone bracelet, USB charging cable (can be connected to most mobile phone plugs), user instructions
- Ava is adjustable and suitable for a wide range of wrist sizes
- Minimum: 12.5 cm / 4.9 in
- Maximum: 19.5 cm / 7.6 in
- Designed in Switzerland, manufactured in Europe
- Biocompatible materials
- FDA registered and CE certified
- Ava works with the Ava app for iOS and Android
- Ava is not a contraceptive and cannot be used to prevent pregnancy
- Ava works with the Ava App that requires iOS 10.0+ / Android 5.0+ or higher. The Ava App is optimized for iPhone® 6 and newer and major Android manufacturers.
- Battery Life: 12 hrs (rechargeable)
- Splash and sweat proof
Warranty & Returns
Ava is non-returnable and non-refundable except in the case of material defects covered by our one-year limited warranty. If you think your Ava bracelet might be defective, please send an email to email@example.com and we’ll be happy to help.Ava Science Inc.
77 Geary Street – 5th Floor
San Francisco, CA 94108
ATTN: Ava Women