Shipping & Delivery
US orders: Arrives 5-10 business days after ordering.
European orders: Ships 3-5 business days after ordering.
We are currently shipping to the US, the European Union (EU28), Switzerland, and Liechtenstein. To find out when we’re shipping to your country, sign up here.
- Included in delivery: medical grade sensor pod, silicone bracelet, USB charging cable (can be connected to most mobile phone plugs), user instructions
- Ava is adjustable and suitable for a wide range of wrist sizes
- Minimum: 12.5 cm / 4.9 in
- Maximum: 19.5 cm / 7.6 in
- Designed in Switzerland, manufactured in Europe
- Biocompatible materials
- Ava is an FDA Class 1 medical device and CE certified
- Ava works with the Ava app for iOS and Android
- Ava is not a contraceptive and cannot be used to prevent pregnancy
- Ava works with the Ava App that requires iOS 9.0 / Android 5.0 or higher. The Ava App is optimized for iPhone® 5 and newer and major Android manufacturers.
- Battery Life: 12 hrs (rechargeable)
- Splash and sweat proof
Warranty & Returns
Ava is non-returnable and non-refundable except in the case of material defects covered by our one-year limited warranty. If you think your Ava bracelet might be defective, please send an email to firstname.lastname@example.org and we’ll be happy to help.
VAT number: CHE-194.144.871
VAT number: LU29089038
965 Mission Street
San Francisco, CA 94103