Welcome to Ava
Everything you need to know about setting up your Ava
Welcome to Ava
Initial Setup
Follow these steps to set up your Ava.
Start tracking your cycle in no time.
Follow these steps to set up your Ava. Start tracking your cycle in no time.
Attach the sensor pod to the strap.
Align the front of the pod with the backside of the strap and press it into the strap from behind.
Download the Ava app and create an account.
The Ava app is available on the App Store and Google Play store. Once you’ve downloaded Ava, follow the onscreen instructions to create your account.
Pair the Ava bracelet by plugging it in.
Plug Ava into a standard USB adapter or your computer. Make sure that bluetooth and location services are both enabled on your phone. When the LED indicator on your Ava starts blinking blue, open the Ava app. The Ava app should be able to find the bracelet automatically. Once the LED turns solid blue, it means that a connection has been established between the bracelet and the app.
Charge Ava for two hours before your first use.
While Ava is charging the LED indicator will be red. Leave Ava plugged in to charge until the LED turns green.
The Ava LED indicator
WHEN AVA IS PLUGGED IN
- Blue Flashing = Pairing mode
- Solid Blue = Connection established
- Solid Green = Charging complete
- Solid Red = Charging in progress/low battery
WHEN AVA IS ON YOUR WRIST
- Solid Green = Ava is ready to record data
- Red Flashing = Ava needs to be paired or charged
First Time Use
Once your Ava is paired and fully charged, follow these steps to ensure the highest level of accuracy.
Wear Ava to bed every night. Start on any day of your cycle.
Ava measures 9 different parameters while you sleep. In order to get an accurate reading, you must wear Ava for at least four hours each night. It is also important to wear your Ava throughout your cycle — from the first through the last day.
Wear Ava snugly, always on the same wrist.
Ava should be flush with your skin but not so tight that it is uncomfortable. You should be able to slip one finger underneath the Ava strap.
Sync every morning.
When you wake up, simply hit the sync button in the app to sync your data. Depending on your data, Ava may adjust your fertility predictions upon syncing.
Enter your period.
Be sure to enter your period or correct Ava’s period prediction every month on the exact day that it starts. Also, don’t forget to log every day of your period.
Support & Helpful Information
Having issues getting your Ava up and running? We’ve collected the most common issues that might come up. If you can’t find what you’re looking for here, check our FAQ page. Our customer support team is also here to help.
If you first start wearing Ava in a cycle where you haven’t yet ovulated (if you’re still in your follicular phase), then Ava will start working immediately to detect your fertile window in real time.
If you first start wearing Ava in a cycle where you have already ovulated (if you’re in your luteal phase), then Ava will use the date of your last period to estimate when your last fertile window occurred. As soon as you enter the date of your next period, Ava will begin detecting your next fertile window using the physiological data it gathers.
When Ava predicts your period to happen, for example today, a pop-up window will remind you to edit confirm or remove the period.
Simply click the + icon and you will be able add or remove a period.
If you are confirming a period, you select how heavy your flow is, and you will see this change immediately at the top of the screen, and the date where you confirmed you have your period should now be encircled in a solid pink bar. Click the checkmark (Android) or select Done (iPhone) to confirm your selection.
If your period hasn’t started yet, you simply de-select the highlighted flow and this will remove the period. Click the checkmark (Android) or select Done (iPhone) to confirm this change.
The start date of your predicted period will now be pushed back to tomorrow.
Please note that future predicted periods cannot be changed.